
If you’ve contacted our Helpline, we’d really value hearing about your experience. We’re inviting you to take part in a short survey to help us understand what felt helpful, what mattered most to you, and where we can improve.
The survey is completely optional and anonymous, and will take about 15 minutes to complete. Choosing whether or not to take part won’t affect your access to support in any way.
Your feedback helps us learn and grow. It plays an important role in shaping how our Helpline works, how we support and train the counsellors, and how we continue to provide a safe, respectful service for people who reach out to us.
Thank you for helping us improve. We really appreciate you taking the time to share your voice.


