bool(true) string(8) "bot_left" Quick exit (ESC)

Our documents

Complaints Policy for Helpline Callers

This policy supports you if you want to make a complaint about our Helpline service. It has more information about the Helpline in it.

Counselling Service User Complaints Policy

A clear and accessible complaints mechanism is essential for quality assurance of the counselling programs, as well as for upholding the rights of service users, counsellors and all Blue Knot staff.

Complaints Policy

Blue Knot Foundation is committed to the rights of all service users and other relevant stakeholders to complain, compliment or provide feedback.

Blue Knot Foundation respectfully acknowledges the Traditional Custodians of the Lands on which we work and pay respect to First Nations peoples and their Elders past and present. We acknowledge their strength and resilience and are honoured to journey with them on the path to healing and reconciliation. Please be aware that this website may contain the names, images and voices of Aboriginal and Torres Strait Islander people who may now be deceased.