Compliments, Feedback & Complaints

Compliments, Feedback & Complaints.

Please work your way through this form to register the details of the Complaint or Compliments/Feedback (which may also be used as a Testimonial if consent was given).

Additional fields will present themselves based on your selections.

Please Specify

ComplimentFeedbackComplaint

Please select the relevant Blue Knot area of interest

Please select... Fundraising and events General Helpline Redress Support Service Marketing and Communications Media and Advocacy National Counselling and Referral Service - Disability Training, Practice and Organisational Change

Please describe your compliment, feedback or complaint

Please do not include a URL in your description

For your reference, please review our Counselling Service User Complaints Policy

For your reference, please review our General complaints policy.

Contact Details

First Name

Last Name

Phone Number

Email

City

State

Please select... ACT NSW NT QLD SA TAS VIC WA

Post Code

Is a Response required concerning this Compliment?

Is a Response required concerning this feedback?

Is a Response required concerning this Complaint?

And if Required, what is your Preferred means of Response

EmailPhoneNo Response necessary

Response Required Information

Please ensure you have provided your name and email address above so your response request to be actioned.

Please ensure you have provided your name and phone number above so your response request to be actioned.

May we use your feedback as a Testimonial ?

Would you be comfortable for us to use your feedback as a testimonial?

(You will be able to choose from a number of options for the use of your testimonial, including where it can be used and any preferences around anonymity.)

Yes, I wouldNo, thank you

In using your feedback as a testimonial -  

Would you like to remain anonymous ?

Please select... Yes No First name only Initials Pseudonym

Preferred Identity or Pseudonym

Where can we use it?   
(Select all that apply by holding CTRL while clicking)

Please select... Website Social media Digital marketing Newsletters Advertising campaigns Media

Any questions or comments ?

Upload a document

Christmas 2025

Christmas Closure Information:

Responses to this form will be delayed due to our Admin office closure period - Dec 19 to Jan 5, 2026  inclusive.

Our Blue Knot counselling service lines will remain open however, please refer to the top of this page for details.

URL fed fields

UserID

Commentary

Please select... no yes

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